How do I clear my web browser’s cache, cookies, and history?

Notes:
  • In most computer-based web browsers, to open menus used to clear your cache, cookies, and history, press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac). If this doesn’t work, follow the appropriate instructions below.

  • If you don’t see instructions below for your specific version or browser, search your browser’s Help menu for “clear cache”. If you’re unsure what browser version you’re using, from the Help menu or your browser’s menu, select About [browser name]. In Internet Explorer and Firefox, if you don’t see the menu bar, press Alt.

On this page:


About cache, cookies, and history

For information about your web browser’s cache, cookies, and history, see:

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Mobile browsers

Android

The steps to clear your cache, cookies, and history may differ depending on the model of your Android device and your preferred browser. However, you should be able to clear your cache and data from your application management settings menu:

  1. Go to Settings and choose Apps or Application Manager.

  2. Swipe to the All tab.

  3. In the list of installed apps, find and tap your web browser. Tap Clear Data and then Clear Cache.

  4. Exit/quit all browser windows and re-open the browser.

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Chrome for Android

  1. Touch Chrome menu > Settings.

  2. Touch (Advanced) Privacy.

  3. Touch Clear browsing data.

  4. Exit/quit all browser windows and re-open the browser.

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Safari (Apple iOS)

Note:

The following steps apply to the newest version of Mobile Safari for iOS. If you need instructions for older versions, you might find them in Apple Support’s Safari web settings on your iPhone, iPad, or iPod touch.

  1. Open your Settings app.

  2. Tap Safari.

  3. Tap Clear History and Website Data and confirm.

  4. Exit/quit all browser windows and re-open the browser.

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Chrome for iOS

  1. Touch Chrome menu > Settings.

  2. Touch Privacy.

  3. Choose the data type you want to clear.

  4. Touch Clear.

  5. Exit/quit all browser windows and re-open the browser.

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Desktop browsers

Chrome

  1. In the browser bar, enter:chrome://settings/clearBrowser Data

  2. Select the following:

    • Browsing history

    • Download history

    • Cookies and other site and plug-in data

    • Cached images and files

    From the Obliterate the following items from: drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select the beginning of time.

    1. From the History menu, select Clear Recent History.If the menu bar is hidden, press Alt to make it visible.

    2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.

    3. Next to “Details”, click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.

    4. Click Clear Now.

    5. Exit/quit all browser windows and re-open the browser.

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  3. Click Clear browsing data.

  4. Exit/quit all browser windows and re-open the browser.

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Firefox

Microsoft Edge

  1. In the top right, click the Hub icon (looks like three horizontal lines).

  2. Click the History icon, and then select Clear all history.

  3. Select Browsing history, then Cookies and saved website data, and then Cached data and files. Click Clear.

  4. After the “All Clear!” message appears, exit/quit all browser windows and re-open the browser.

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Internet Explorer 9 and higher

Note:As of January 12, 2016, Microsoft has ended support for Internet Explorer versions prior to version 11, unless you are running Windows Vista SP2 or certain versions of Windows Server; for a complete list of exceptions, see Microsoft Support Lifecycle. UITS strongly recommends that you upgrade to a new operating system if your current system does not support Internet Explorer 11 and is not on Microsoft’s list of exceptions.

  1. Select Tools (via the Gear Icon) > Safety > Delete browsing history….If the menu bar is hidden, press Alt to make it visible.

  2. Deselect Preserve Favorites website data, and select:

    • Temporary Internet files or Temporary Internet files and website files

    • Cookies or Cookies and website data

    • History

  3. Click Delete. You will see a confirmation at the bottom of the window when the process is complete.

  4. Exit/quit all browser windows and re-open the browser.

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Opera

  1. From the Opera menu, select Settings, and then Delete Private Data….

  2. In the dialog box that opens, select the items you want to clear, and then click Delete.

  3. Exit/quit all browser windows and re-open the browser.

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Safari

Safari 8

  1. From the Safari menu, select Clear History and Website Data….

  2. Select the desired time range, and then click Clear History.

  3. Go to Safari > Quit Safari or press Command-Q to exit the browser completely.

Safari 7 and below

  1. From the Safari menu, select Reset Safari….

  2. Select the items you want to reset, and then click Reset. As of Safari 5.1, Remove all website data includes both cookies and cache.

  3. Go to Safari > Quit Safari or press Command-Q to exit the browser completely.

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This is document ahic in the Knowledge Base. Last modified on 2016-05-23 00:00:00.

How To Clear Cookies And Cache 

Find your browser below

Microsoft Edge

  1. In the top right, click the Hub icon (looks like three horizontal lines).

  2. Click the History icon, and then select Clear all history.

  3. Select Browsing history, then Cookies and saved website data, and then Cached data and files. Click Clear.

  4. After the “All Clear!” message appears, exit/quit all browser windows and re-open the browser.

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Internet Explorer 9 and higher

Note:

As of January 12, 2016, Microsoft has ended support for Internet Explorer versions prior to version 11, unless you are running Windows Vista SP2 or certain versions of Windows Server; for a complete list of exceptions, see Microsoft Support Lifecycle. UITS strongly recommends that you upgrade to a new operating system if your current system does not support Internet Explorer 11 and is not on Microsoft’s list of exceptions.

  1. Select Tools (via the Gear Icon) > Safety > Delete browsing history….If the menu bar is hidden, press Alt to make it visible.

  2. Deselect Preserve Favorites website data, and select:

    • Temporary Internet files or Temporary Internet files and website files

    • Cookies or Cookies and website data

    • History

  3. Click Delete. You will see a confirmation at the bottom of the window when the process is complete.

  4. Exit/quit all browser windows and re-open the browser.

Internet Explorer 9, 10 and 11 (Win) – Clearing Cache and Cookies

This document explains how to clear the cache and cookies in Internet Explorer 9, 10 and 11.

  1. Select Tools (via the Gear Icon) > Safety > Delete browsing history….NOTE: You can also access this menu by holding Ctrl + Shift + Delete.

https://kb.wisc.edu/page.php?id=15141

Clear Internet Explorer 8 (IE8 & 9) Browsing History & Cache

Sometimes when Internet Explorer isn’t displaying correctly or not connecting to web pages like it should, you may need to clear the cache or those temporary internet files. Internet Explorer has a nice window that will allow you to delete other browsing history such as cookies, history of recent pages, and passwords.

You Tube Video Click Here

Clearing the cache

This how to will give you the steps to delete all or individual sets of files.

  1. Open Internet Explorer.

  2. IE 8: From the Tools menu choose Internet Options.IE 9: In the upper right corner, click the small gear icon (to the right of the star icon) and choose Internet Options

  3. On the General tab, under Browsing history, click Delete.

  4. Un-check the Preserve Favorites website data box.

  5. Check the Temporary Internet files, Cookies, and History boxes.

  6. The Form data, Passwords, and in Private Filtering data boxes may be left un-checked. You can check them to delete this data if you so choose.

  7. Click Delete.

  8. When finished, click OK to return to your Internet Explorer window.Computer

    1. On your browser toolbar, click More More.

    2. Point to More tools, and then click Clear browsing data.

    3. In the “Clear browsing data” box, click the check boxes for Cookies and other site and plug-in data andCached images and files.

    4. Use the menu at the top to select the amount of data that you want to delete. Choose beginning of time to delete everything.

    Firefox  Clear browsing data

    1. From the History menu, select Clear Recent History.If the menu bar is hidden, press Alt to make it visible.

    2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.

    3. Next to “Details”, click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.

    4. Click Clear Now.

    5. Exit/quit all browser windows and re-open the browser.Close the Internet Explorer window and reopen.Google Chrome How to clear cache and cookies.

      Chrome Browser

      1. Open Chrome.

      2. On your browser toolbar, click More More.

      3. Point to More tools, and then click Clear browsing data.

      4. In the “Clear browsing data” box, click the check boxes for Cookies and other site and plug-in data andCached images and files. Use the menu at the top to select the amount of data that you want to delete. Choose beginning of time to delete everything.

      5. Click Clear browsing data.-and-Cache-in-Firefox

    Open Chrome.

  9. Chrome for Android

    1. Touch Chrome menu > Settings.

    2. Touch (Advanced) Privacy.

    3. Touch Clear browsing data.

    4. Exit/quit all browser windows and re-open the browser.

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    Safari (Apple iOS)

    Note:

    The following steps apply to the newest version of Mobile Safari for iOS. If you need instructions for older versions, you might find them in Apple Support’s Safari web settings on your iPhone, iPad, or iPod touch.

    1. Open your Settings app.

    2. Tap Safari.

    3. Tap Clear History and Website Data and confirm.

    4. Exit/quit all browser windows and re-open the browser.

    Back to top

    Chrome for iOS

    1. Touch Chrome menu > Settings.

    2. Touch Privacy.

    3. Choose the data type you want to clear.

    4. Touch Clear.

    5. Exit/quit all browser windows and re-open the browser.

    Back to top

    Desktop browsers

    Chrome

    1. In the browser bar, enter:

      chrome://settings/clear Browser Data

    2. Select the following:

      • Browsing history

      • Download history

      • Cookies and other site and plug-in data

      • Cached images and files

      From the Obliterate the following items from: drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select the beginning of time.

    3. Click Clear browsing data.

    4. Exit/quit all browser windows and re-open the browser.

    Back to top

    Firefox

    1. From the History menu, select Clear Recent History.If the menu bar is hidden, press Alt to make it visible.

    2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.

    3. Next to “Details”, click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.

    4. Click Clear Now.

    5. Exit/quit all browser windows and re-open the browser.

    Back to top

    Microsoft Edge

    1. In the top right, click the Hub icon (looks like three horizontal lines).

    2. Click the History icon, and then select Clear all history.

    3. Select Browsing history, then Cookies and saved website data, and then Cached data and files. ClickClear.

    4. After the “All Clear!” message appears, exit/quit all browser windows and re-open the browser.

    Back to top

    Internet Explorer 9 and higher

    Note:

    As of January 12, 2016, Microsoft has ended support for Internet Explorer versions prior to version 11, unless you are running Windows Vista SP2 or certain versions of Windows Server; for a complete list of exceptions, see Microsoft Support Lifecycle. UITS strongly recommends that you upgrade to a new operating system if your current system does not support Internet Explorer 11 and is not on Microsoft’s list of exceptions.

    1. Select Tools (via the Gear Icon) > Safety > Delete browsing history….If the menu bar is hidden, press Alt to make it visible.

    2. Deselect Preserve Favorites website data, and select:

      • Temporary Internet files or Temporary Internet files and website files

      • Cookies or Cookies and website data

      • History

    3. Click Delete. You will see a confirmation at the bottom of the window when the process is complete.

    4. Exit/quit all browser windows and re-open the browser.

    Back to top

    Opera

    1. From the Opera menu, select Settings, and then Delete Private Data….

    2. In the dialog box that opens, select the items you want to clear, and then click Delete.

    3. Exit/quit all browser windows and re-open the browser.

    Back to top

    Safari

    Safari 8

    1. From the Safari menu, select Clear History and Website Data….

    2. Select the desired time range, and then click Clear History.

    3. Go to Safari > Quit Safari or press Command-Q to exit the browser completely.

    Safari 7 and below

    1. From the Safari menu, select Reset Safari….

    2. Select the items you want to reset, and then click Reset. As of Safari 5.1, Remove all website data includes both cookies and cache.

    3. Go to Safari > Quit Safari or press Command-Q to exit the browser completely.

    Back to top

    This is document ahic in the Knowledge Base. Last modified on 2016-05-23 00:00:00.

    Disclaimer None of the information contained in this web site should be construed as legal advice. All forms, policies, information and procedures should be reviewed by your legal counsel before being used in any way.

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