Employment Screening Background Checks For The Hospitality Industry
The hospitality services industry includes a wide variety business entities including hotels, restaurants, resorts, theme parks, spas, conference centers, and other entertainment and hospitality venues.
It is critical for hotels and other hospitality related businesses to ensure that only the most qualified, honest and trustworthy individuals are part of their organizations. Many employees in the hospitality field are granted customer access unique to the hospitality industry that can create potential liability to an employer not seen in other industries. Unsupervised entry to guest rooms, supervision of activities for guest’s children, room service, concierge service, transportation to and from off site locations and on property valet parking to name a few.
To reduce the risk of a negligent hiring law suit all hospitality employees should undergo a comprehensive criminal background check such as our CRIMINAL RECORD SMART SEARCH PLUS®
This search includes a check of the sex offender registry in all 50 states.
The hospitality Industry is one of the largest employers in the country with an estimated 7.5 million workers including servers, bartenders, hostesses, managers, spa technicians, food prep, maintenance, and valets. With a high turnover rate that can fluctuate seasonally, it is important for employers to find and keep the most qualified individuals as a bad hire doesn’t waste only time and money but can result in the loss of a return customer due to bad service. Worse still perhaps, is the publishing of such complaints on travel or entertainment reviews on the internet.
For an example of an applicant with a Federal criminal record but no state or county arrest record, Click Here. This record would not have been found without a check of the separately maintained Federal criminal records systems which contains about 10 per cent of all arrest records.
Hospitality Industry Employment Drug Screening
SAMHS, The Substance Abuse Mental Health Services Administration issued the results of a survey that revealed the hospitality industry, which includes hotel/motel companies, experienced some of the highest rates of alcohol and drug abuse.
Among employees in the hotel/motel sector:
9.3 percent admit to using illicit drugs during the past month
17 percent admit to using illicit drugs during the past year.
Nearly 10 percent admit to heavy alcohol use.1
Broken down by a few specific occupations within the hotel industry, workers report substance abuse at the following levels: